Shipping & Delivery Policies
Shipping & Delivery
Domestic US Shipping Only
"We handle every piece of jewelry with the utmost care, ensuring your story arrives safely at your doorstep."
Domestic Focus
Currently, Taleyourstory exclusively serves customers within the United States. By focusing solely on domestic shipping, we can guarantee better handling, faster delivery times, and dedicated support for every precious package sent from our studio in Sherwood, AR.
Timeline & Expectations
Processing Time
Orders are typically processed within 2-4 business days. For custom-made or personalized jewelry, please allow up to 7-10 business days for our artisans to perfect your piece.
Estimated Delivery
Standard shipping generally takes 3-5 business days after processing. We utilize reliable carriers like USPS, UPS, and FedEx to ensure secure transit.
Shipping Rates
Shipping costs are calculated at checkout based on the value and weight of your order. We are pleased to offer:
Packaging & Security
Every order from Taleyourstory arrives in our signature premium packaging, designed to protect your jewelry and create a beautiful unboxing experience. For your security:
- All high-value orders (over $500) require a signature upon delivery.
- Shipments are fully insured until they are marked as "Delivered" by the carrier.
- Tracking numbers will be emailed to you immediately after the package leaves our studio.
Need Shipping Help?
If your package is delayed or you have specific delivery instructions, please contact our Sherwood studio team.
support@taleyourstory.com
205 Amber Oaks Dr, Sherwood, AR 72120
Mon – Sat: 8:00 AM – 7:00 PM (EST)
