What materials do you use in your jewelry?

We use premium materials including 14k and 18k Solid Gold, 925 Sterling Silver, and ethically sourced gemstones. Every piece is hallmarked for authenticity.

How should I care for my Taleyourstory jewelry?

To maintain brilliance, avoid contact with perfumes, lotions, and harsh chemicals. Store your pieces in our signature box and clean gently with a soft, lint-free cloth.

Do you offer a warranty?

Yes, we provide a 12-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.

Do you ship internationally?

At this time, we exclusively ship within the United States to ensure the fastest and most secure delivery for our customers.

How long will it take to receive my order?

Processing takes 2-4 business days. Once shipped via USPS or FedEx, your order will typically arrive within 3-5 business days.

Can I track my package?

Absolutely. You will receive an automated email with tracking information as soon as your order departs our Sherwood studio.

What is your return policy?

We offer a 30-day return window for unworn items in original packaging. Please note that personalized and engraved pieces are final sale.

How do I start a return?

Simply email us at support@taleyourstory.com with your order number, and our team will guide you through the process.